Terms & conditions
If you book our services you are agreeing to comply with and be bound by the
following terms and conditions of hire, which together with our privacy policy and
copyright govern [Brides Little Helper] relationship with you
in relation to your booking and this web site. The term ‘Brides Little Helper’, ‘us’, ‘we’ or ‘our’
refers to the owner of the website and or hire items. The term ‘you’ or ‘your’ refers to
the user, viewer or client of our website and services.
1. Quotes; All quotes remain valid for 2 weeks. Our services and hire items are subject
to availability at the time of booking.
2. Booking; A non refundable “booking deposit” of £50 is required to hold our services for your
date and will be deducted from the final invoice total. Please be advised to book
early, bookings are taken on a first come first served basis. All bookings must be
confirmed to us in writing, by email, in person verbally.
3. Damage Deposit; A refundable “damage deposit” is required for most bookings in
case of loss or damage to hire items. The amount is calculated once the full list of
your hire items is known.
4. Balance; Your final guest numbers and subsequent balance payment is due no later
Than 2 weeks prior to your event date. This can be shortened by Brides Little Helper.
Payments:
5. Cheque payments; No charge. Please quote your name and event date when
sending payments.
6. BACS payments; No charge. You can make payments directly into our account
details of which can be found on your quotation. Please use your initial and surname
as a reference and inform us when making bank payments.
7. Debit card payments; No charge.
8. Credit card payments;
9. Cash payments; Please contact us before paying cash directly into our bank account.
10. Cancellations; Cancellation for whatever reason will result in the forfeit of the
“booking deposit” and any other payments already made at the time of cancellation.
11. All hire items, remain the property of Brides Little helper at all times.
12. The total number of hired items must be available for collection after your wedding or
event.
13. During the period of hire, you shall be solely responsible for the hired goods.
14. “Brides Little helper” is not responsible for any injury or damage to persons or property caused
by items hired, unless our goods are proven to be faulty.
15. Our prices are inclusive of cleaning costs.
16. In the very rare event that damage has been caused to hire items purposefully, or by
treating them without care, additional repair or replacement charges will be incurred.
17. All damaged goods remain the property of “Brides Little Helper” at all times.
18. It is your responsibility to recover any losses to hire items incurred from any third
party involved.
19. Loss or damage to hired items is charged at full replacement value including any
delivery costs incurred. No substitute items will be accepted.
20. Replacement cost to hire items is available on request.
21. If damage or loss to hire items has occurred, we will invoice you inclusive of any
amount exceeding your “damage deposit” within 30 days of your event.
22. The balance for loss must be settled within 30 days of receipt of your invoice.
23. If the amount of loss is less that the “damage deposit” any remaining balance will be
settled with you the client.
24. “Damage deposit” cheques will only be cashed if loss or damage occurs.
25. “Damage deposit” cheques will be returned, after satisfactory collection by Brides Little Helper
of all hire items where no loss or damage has been incurred.
26. If no damage deposit has been requested, we reserve the right to invoice you for any
loss or damage we incur during your hire period.